Cookies & Tracking Technologies

Date created: 16/04/2025

1. Introduction

This Cookies & Tracking Technologies Notice explains how Ulo Helps Limited doing business as “Ulo Helps” uses cookies and similar tracking technologies when you visit our website and mobile app.

We use cookies to:

  • Improve platform performance and user experience
  • Personalize betting and gaming experiences
  • Ensure security, fraud prevention, and compliance with Nigerian gambling regulations

By continuing to use our platform, you consent to our use of cookies as outlined below.

2. What Are Cookies & Tracking Technologies?

Cookies are small text files stored on your device to help us recognize you when you return.
Tracking technologies include pixels, web beacons, and software development kits (SDKs) that collect user data for analytics, security, and marketing.

These technologies help us enhance gameplay, optimize betting features, and comply with Nigerian gambling laws.

3. Types of Cookies We Use

4. Legal Basis for Using Cookies

We process cookies based on:

  • Strictly Necessary Cookies: Our legitimate interest in securing our platform and providing essential services.
  • ‍Other Cookies (Analytics, Functional, Advertising): Your consent, per NDPA and GAID requirements.

5. Managing Your Cookie Preferences

You can control or disable cookies at any time by:

  • Declining or limiting your consent to cookie tracking.
  • Adjusting your browser settings (Chrome, Safari, Edge, Firefox).
  • Using the Cookie Preferences Center on our platform.
  • Opting out of targeted advertising via YourAdChoices or Network Advertising Initiative.

Disabling some cookies may affect betting features, gameplay experience, or access to certain services.

6. Third-Party Cookies & Data Sharing

Some trusted third parties (e.g., analytics providers, payment gateways, advertising partners) may set cookies on our platform. We ensure compliance by:

  • Implementing Data Processing Agreements (DPAs) with third-party vendors.
  • Using anonymization and encryption where required.
  • Restricting access to data based on user consent and legal obligations.

7. Data Retention & Storage

  • We retain cookie data for a maximum of 24 months, after which it is deleted or anonymized.
  • Data collected via tracking technologies is stored securely and processed in compliance with NDPA & NLRC regulations.

8. Contact Us

For questions about our Cookie Policy, contact:
Email: contact@ulohelps.com